Shipping Policy

We aim to deliver your orders quickly and safely.

Processing Time

• Orders are processed within 1–3 business days.
• Orders are not processed on weekends or holidays.

Shipping Time

• Standard shipping: 5–12 business days (depending on location)
• Delays may occur during peak seasons.

Shipping Rates

• Shipping fees are calculated at checkout.
• Free shipping may be offered on selected promotions.

Order Tracking

• Once your order ships, you will receive a tracking number via email.

Incorrect Address

• Please ensure your shipping details are correct.
• We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Delayed Packages

• If your order is delayed or lost, please contact us and we will assist you.

We’d love to hear from you

At WillowNest, your experience matters to us. Whether you have a question about your order, need help choosing the perfect product, or just want to say hello, our team is here to help.